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When is it okay to call the hiring manager?

ESS Candidate Newsletter – January 2019

Columbus, OH January 01, 2019

In this month’s, ask the recruiter, we discuss when it’s appropriate to call the hiring manager.

Introduction – Aaron Wandtke
Positions Filled in the last 30 days|
Ask the Recruiter “When is it okay to call the hiring manager?”


At the end of each year, we take time to complete an annual review. We analyze data and trends and make decisions on how we can better serve the needs of our team, clients and job seekers. Here at Executive Staffing Solutions, we had a strong second half of the year as companies continued to hire people through the end of December.

Here is what else we learned – although we are the largest national Managed Care recruiting firm in the country, only 33% of the people we helped required relocation. This is especially significant considering the executive level of positions we work on, and the variety of roles in which we specialize.  Our strategy is always to first search the local market before considering relocation.

On average, the time it took from when we presented a candidate until they were hired decreased from 45 days in 2017 to 37 days in 2018.  This highlights our client’s increased sense of urgency and their ability to improve their hiring processes.  We were thrilled to see the process improve by a week without sacrificing quality.  In fact, we had fewer turndowns and counter offers than we had in 2017.

We are excited about what 2019 has to offer.  We had eight people promoted in 2018 and look forward to promoting more in 2019.  As always, we look forward to working with you.

Ask the Recruiter – “When is it okay to call the hiring manager?”

This is a tough question to answer. Calling the hiring manager is not always a good idea. How do you know if you should call the hiring manager?

Check out our list below.

A good time to call the hiring manager:
1.  Expressing sincere interest – If the interview went over the time due to the interviewer talking and asking questions, it may be okay to reach out.
2.  Requesting a follow up – Sometimes interviewers will request a follow up call.  If the interviewer discusses a specific day and time to talk again, this would be a good indication it is okay to follow up.
3.  Providing information – Sometimes the interviewer indicates they want to send follow up questions or data that requires a response. If this does not come in a reasonable time, this may be another reason to call.

A bad time to call the hiring manager:
1.  Prior expectations – One of the goals we coach people on is to understand where the company is in the interview process.  If you know you are the first of four people interviewing, there is no need to follow up shortly after the interview.
2.  Change in interest – Some people were on the fence going in to the interview in terms of their interest level.  Once they interview, they now want the job and want to convey the change.  Unfortunately, it is often too late at this point of the process.
3.  Checking in – Unless specifically requested, there is no reason to check in.  Once the company is interested, they will call to schedule a next step.  Calling just to check in most times does not send the right message.

If you find yourself in one of these situations and would like to discuss the best strategy, please let me know.  I want to do everything I can do to help you succeed in your search.

I can be reached at 614-885-8490 or by e-mail at


Executive Staffing Solutions
445 Hutchinson Ave, Suite 650
Columbus, OH 43235